Nordstrom, through Catherine Bloom (the company's first director of luxury styling), opened a new appointment-only luxury retail concept in Los Angeles, designed to meet the needs of today's fashion consumer through personalized curation and service.
ReadingDepartment stores still thinking in square footage and SKU velocity are watching their margin compress. The ones building by appointment are finding a different floor entirely.
WatchAt least two other major department store groups announce similar appointment-only luxury formats within six weeks.